PASSPORTAL Goes Mobile MSPs Can Now Securely Manage Client Passwords Anywhere.

New Mobile Interface for PASSPORTAL MSP driving Channel Partner Adoption

(Calgary, AB)  PASSPORTAL has delivered the first Mobile password management solution for Managed Service Providers to securely manage their portfolio of client passwords, virtually eliminating the password chaos they currently face.

PASSPORTAL MSP is a completely hosted, cloud solution designed for service professionals.  It’s now accessible from both a web portal and the new easy-to-use mobile enhanced interface.  Product adoption is growing fast and in the last 60 days, the PASSPORTAL MSP user base has doubled, adding hundreds of users who see client passwords as their #1 security risk inside their company.  

“More than 85% of technicians carry a mobile device and they need secure access to the passwords they need, when they need them” said Colin Knox, PASSPORTAL CEO. “Typically, there isn’t a good way to organize and control knowledge about client passwords.”  When a technician leaves a service organization - there’s a huge potential liability and security risk.  This gets even more complicated with the number of mobile devices carried by field techs who store passwords in unsecured notes or memo applications.  “If that phone is lost, stolen or otherwise compromised, it’s a big problem” said Knox.

PASSPORTAL is an industrial strength solution that stores and protects thousands of Passwords for Domain Admin, Firewall, Database, Public DNS, Spam Filters, VOIP, and other line of business applications with 4 levels of encryption.  Data is redundantly hosted in SSAE16 (SAS70/SSAE16) certified data centers in multiple countries. 

All PASSPORTAL access is tracked and restricted on a need-to-know basis.  Therefore, when an employee leaves a service provider, there’s a complete set of exit procedures and workflow to secure and reduce the risk to client environments. 

Ryan Barker from XCEL Professional Services went on a recent service call to replace a router.  The internet was down and he needed to get into a local system that he didn’t have the password for.  Ryan said “The new PASSPORTAL mobile interface is great. In seconds I was able to quickly find the notes and Password to the router so we could get the customer up and running fast.”

The mobile solution is a robust application that features:

• Support for iPhone, iPad, Android and other mobile devices.
• Powerful search with secure access for client notes, URLs  and passwords.
• Easy access to change or edit passwords and a request authorization for select client records.
• Comprehensive password history with audit of changes and views
• Administrative features to manage permissions by user, client and device.
• Mobile Dashboard to review and edit passwords requiring attention

Knox summed it up like this: “With PASSPORTAL’s mobile capabilities, MSPs can more efficiently take care of their clients’ needs, whether they are in the office or in the field.”

Monthly pricing starts at just $49 per MSP.  For a limited time, mobile access is included at no additional charge.  Managed Service Providers can sign up for a 30-day free trial of PASSPORTAL MSP at http://www.passportalmsp.com.

About PASSPORTAL MSP - Protecting your Client Passwords

PASSPORTAL is fast becoming the industry standard password management system for Managed Service Providers and IT consulting firms. It can be accessed anytime, anywhere on both the web and mobile devices. 

Built by an MSP for MSPs, PASSPORTAL is among the growing number of companies who have built industrial strength tools to use in-house and then commercialized them for other MSPs.  The cloud based product features 4 tiers of protection and encryption for passwords and is hosted in SAS70 certified data centers in Canada and the United States.

PASSPORTAL MSP is also the first in a family of password management tools that the company is developing.