From The Editor | August 2, 2013

Networking News From July 2013

Bernadette Wilson

By Bernadette Wilson


Each month, Business Solutions collects and sorts through all the relevant channel news so you don't have to. In Networking, companies announce a solution for the healthcare market, a technical services and support program, and added interoperability for VoIP phones.

“Physician Outreach Total Solution” Now Available

Ingram Micro’s Healthcare Division has introduced its “Physician Outreach Total Solution” to address the growing business and technology needs of the healthcare market. It will give channel partners the ability to offer their healthcare customers a growing portfolio of health IT (HIT) solutions. Technology categories addressed through Ingram Micro’s new program include infrastructure, document management, electronic health records (EHR), mobility, telehealth, cloud services/applications, and IT support. It also addresses EHR assessment, HIPAA risk analysis, and financial services. Additionally, channel partners will have Ingram Micro’s Healthcare Division as a resource, which includes a physician, business development managers, program managers, and marketing managers. 

ADTRAN Launches Technical Services And Support Program

ADTRAN has announced its new ProServices program that provides technical services and supports cloud connectivity, enterprise communications, and mobility solutions. By partnering with ADTRAN, ProServices program participants can use ProStart installation programs, ProCare maintenance programs, and ProCloud managed networking services. Participants can opt for the full program or select individual components. The services can be tailored to meet the participant’s needs, including consideration for customers with minimal IT staff or geographic or business constraints. ProStart installation follows technical site surveys, network assessments, cabling, and preconfiguration and includes user and administrative training. ProCare includes maintenance, hardware replacement, and 24/7 technical support. ProCloud provides complete managed services and can be scaled to businesses of all sizes. It features a redundant data center infrastructure, management reports to track system health, and round-the-clock monitoring to ensure network uptime and security.

snom’s Phones Now Interoperate With Flowroute VoIP Service

snom Technology’s phones are now interoperable with Internet telephone service provided by Flowroute. snom’s Lync-qualified 7xx series, 8xx series IP desktop phones, and the M9 cordless phone are certified as interoperable with Flowroute’s carrier-grade wholesale prepaid VoIP service. Flowroute offers session initiation protocol (SIP) trunking and direct inward dialing (DIDs). The service is designed for scaling from the smallest businesses up to very large enterprises. Flowroute separates signaling streams and sends voice packets directly to its gateway through its international network of partners, so customers experience no latency. By eliminating points of failure, Flowroute lets customers avoid the problems inherent in circuit-switched networks.

snom’s VoIP phones include snom’s eighth-generation SIP firmware, which enables interoperability with a wide range of SIP-based private branch exchanges (PBXs) and softswitches used in small and large enterprises worldwide. Flowroute is the latest in a growing list of VoIP service providers and IP-PBX vendors with which snom’s IP phones interoperate.