NCR Partners With Creditcall To Handle Their EMV Implementation

The challenge 

Like every other POS provider in the United States, NCR found itself in 2014 facing an upcoming EMV liability shift that had many of its merchants in a state of panic. Mark Critchett, product management director, small business division for NCR Corp. recalls the pressure felt industry-wide to get technology in place that would enable EMV payments. For NCR, that meant addressing EMV for both its NCR Silver and NCR Silver Pro Restaurant Edition software. 

“At the time, EMV in the U.S. was a confusing puzzle that few knew how to solve,” he says. 

“We initially considered trying to handle EMV internally, but quickly decided to strategically bring in a partner with the niche EMV experience to help us.” It was then, in late 2014, that NCR began to evaluate potential payment partners.