MSP Solves Multiple Storage Solutions Dilemma With All-In-One BDR

Company
Thrive Networks, a Staples Company - Dylan O'Connor, CTO

In Brief

• Switched to Axcient for single-vendor backup, business continuity, and disaster recovery
• Attained a backup solution that didn't require customer intervention
• Spends far less time managing systems and dealing with support
• Gained a more consistent revenue stream, higher profits, and better customer satisfaction

Summary
As they prepare to expand nationwide, Staples-owned Thrive Networks is thrilled to offer its managed service clients Axcient's single-platform solution for reliable and affordable backup, business continuity, and disaster recovery.

Thrive Networks was frustrated with managing multiple solutions from third parties, including tape backup which required continual client intervention and cloud services which clients weren't fully utilizing because of the high costs. With Axcient, Thrive Networks can address thier clients' needs with one easy-to-manage solution at the right value. With Axcient providing a more consistent revenue stream than their previous solutions offered and with less time spent dealing with administration and support, Thrive Networks is making higher profits.

Thrive Networks considers Axcient an ideal partner because of their world-class technology, partner and customer-first focus, and fanatical support. "We really couldn't ask for a better partnership than what we get with Axcient," said Dylan O'Connor, CTO of Thrive Networks.

"Axcient has solved the technical and business challenges for us by giving us an affordable appliance with a cloud backup solution, delivered at one effective price point."