MSP Sets The Stage For Growth And IT Automation With RMM Solution

In Germany, where the managed service provider (MSP) market is just starting to take off, Oliver Kaspar, co-founder of Munich-based network and IT solutions provider Softbox, is ready to seize the opportunity. Founded in 1997 as an application development company, Softbox evolved to focus on IT in 2004, adding managed services into the mix a few years later.

With more than 150 customers overall, Softbox serves small to midsize business (SMBs) in the Munich area, with its sweet spot being companies with 10-200 employees. And although managed services are experiencing growing demand across Germany, Kaspar says the businesses he works with – mostly research and development, technical, electronics and biotech firms – are hesitant to jump right in.

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