Case Study

MSP Powers Through Hurricane Sandy

Source: Solarwinds MSP

When Hurricane Sandy hit the East Coast shoreline on October 29, 2012, the devastation was immediate and widespread. More than 100 lives were lost and thousands of people were left homeless. The powerful storm wreaked havoc on 24 states, but did the most damage across New Jersey and New York, where Joe Ambrosole, president of Staten Island-based NetConnect and its sister company VISN IT, serves over 100 small to midsize business (SMB) customers.

In the aftermath, with streets and buildings flooded, and their path to Manhattan blocked, Ambrosole and his team focused on lending their physical support to friends and customers in the nearby area.

“Nobody had power. Cell phones and landlines were down. For our customers, the top priority was safeguarding their valuable servers and devices as flood levels rose,” says Ambrosole. “We went from office to office pulling devices out of water-damaged offices, moving them to safety.”

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