MSP Partners With Solarwinds N-able To Fend Off Competition

Precedent Technologies’ CEO Patrick Carley wanted to move his IT services business from good to great. Making the decision to become a managed services provider (MSP) was the first step. The second step was selecting the right remote monitoring and management (RMM) tools. After weighing his options, he decided to partner with the only RMM vendor offering the right mix of technology, partner support and customer focus he wanted – SolarWinds N-able, the global leader in MSP automation. SolarWinds N-able’s competitors required large upfront investments, which was a turnoff, he said. SolarWinds N-able stood out, but Patrick wasn’t ready to take the plunge so he waited a couple more years to make a decision.

At last, he picked SolarWinds N-able’s N-central ® platform for several reasons. For one thing, the technology seemed more stable. “The SolarWinds N-able software was going to be the backbone of my business, and I needed to make sure it would deliver,” Patrick says. Beyond that, SolarWinds N-able showed more interest than competitors in his SMB customer base, he adds.

Download the full case study below to learn more.