MSP Business Processes Simplified By Connectwise, StorageCraft Integration Module

Life is now easier for managed service providers (MSPs) with recently’s announced availability of an integration module frompremier business management platform provider Connectwise and backup and disaster recovery solution leader StorageCraft Technology Corporation. The integration module provides MSPs with the ability to simplify and streamline business processes by leveraging the Connectwise business management platform and StorageCraft’s award-winning Recover-Ability Solution.

Through the integration module MSPs now have the ability to easily automate billing processes by mapping and synchronizing data from the StorageCraft MSP portal and StorageCraft Cloud Services with their Connectwise business management platform.

Connectwise MSP partners can enable this integration directly from within the StorageCraft MSP portal, giving them convenient access to account and data mapping capabilities for automating and streamlining the process of servicing the backup and disaster recovery needs of their clients. One of the major features is the ability to manage licenses for components of the StorageCraft Recover-Ability Solution, such as StorageCraftShadowProtect and StorageCraft ImageManager.

“We’re excited that StorageCraft has completed their integration to ConnectWise,” said Jeannine Edwards, Director, ConnectWise Platform. “StorageCraft is a great addition to our Integrator Community.”

The integration module with StorageCraft allows Connectwise business management platform users to:

• Map and analyze account usage and storage space information from StorageCraftCloud Services and the StorageCraft MSP Portal.
• Map StorageCraft MSP licenses of ShadowProtect, ShadowStream, intelligent FTP and HeadStart Restore to customer accounts.
• Track StorageCraft licenses and automate billing from within Connectwise.
• Synchronize StorageCraft account data for Connectwise contracts automatically.
• Create manual and scheduled updates of billing information between the StorageCraft MSP portal and StorageCraft Cloud Services portal and their Connectwise business management platform.
• Synchronize client history for auditing changes.

“In addition to quickly and reliably accessing their customers data and systems after an IT disaster, the integration module sets the stage for reduced overhead costs for Connectwise partners with an accurate and automated billing process,” said Brandon Nordquist, vice president of product management at StorageCraft.

StorageCraft MSP partners interested in enabling integration with Connectwise can do so by logging into the StorageCraft MSP portal and following the PSA Integration Setup link. This integration module is provided free of charge. Currently, the new integration module is only available in the United States and Canada.

ConnectWise enables organizations around the world to unify business around one system, empowering everyone in the company to connect and communicate through one unified platform. Its development team is committed to maintaining a comprehensive release schedule to deliver updates to partners quickly and consistently. The company has more than a thousand automated tests which allow them to be more efficient in its development process and are constantly investing in new technology, processes and tools.

StorageCraft is a provider of best-in-class backup, disaster recovery, system migration and data protection solutions for servers, desktops and laptops. The StorageCraft Recover-Ability Solution gives small and medium-sized businesses the power to recover anytime, anywhere, from any disaster, large or small. The company received earlier this year its second-consecutive 5-Star rating in the CRN 2014 Partner Program Guide, which recognizes an elite subset of companies that offer solution providers the best partnering elements in their channel programs.

For more information, visit www.connectwise.com.

About StorageCraft Technology Corporation
StorageCraft Technology Corporation provides best-in-class backup, disaster recovery, system migration, data protection and cloud services solutions for servers, desktops and laptops. StorageCraft delivers software and services solutions that enable users to maintain business continuity during times of disaster, computer outages or other unforeseen events by reducing downtime, improving security and stability for systems and data. For more information, visit www.storagecraft.com.