Money 2020: Solutions Providers Can Design Customer Experience
Jameson Publishing and Business Solutions magazine President Jim Roddy interviews to Jennifer Brown, strategic relations and program manager for Infinite Peripherals, in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.
In the interview, Brown explains how mobility promotes customer engagement and is a valuable tool in collecting data on shopper demographics. Solutions providers are important to the success of these systems.
“Solutions providers have an opportunity to take our devices and design a whole new customer experience for their users,” Brown says.
Business Solutions and Mercury teamed up to co-produce a series of exclusive channel-focused videos at Money2020.
Visit the links below to see other videos from Money 2020:
Larry Berlin of First Analysis
Tim Wojs of Robert W. Baird & Co.
David Silverglide of Split Bread and Mixt Greens
Sanjay Sakhrani of Keefe, Bruyette and Woods Equity Research
Joe Finizio of Retail Solutions Providers Association (RSPA)
Randy Clark of Mercury interviews Jim Roddy of Business Solutions magazine