News | October 7, 2009

Merchant Warehouse And PointOS Announce Exclusive Partnership For Seamless Credit Card Experience

Merchant Warehouse, a premier provider of merchant accounts and credit card processing solutions, today announced a new partnership with PointOS, a full service point-of-sale software system that combines credit card processing with inventory and customer tracking, full reporting and an easy-to-use interface to provide restaurants, bars and night clubs with a comprehensive operations system.

The partnership between Merchant Warehouse and PointOS brings additional benefits to small business owners and their customers by providing a credit card processing application for PointOS Professional, the flagship product for PointOS. By integrating PointOS Professional with Merchant Warehouse's secure MerchantWARE Payment Gateway, merchants gain advanced functionality and peace of mind while offering a seamless end-user experience to their customers.

Dylan Asher, owner of Original Fat Cats bar in Fort Lauderdale, FLA is a PointOS customer and has been using the product integrated with Merchant Warehouse's technology for over a year. "In the past, we had computer crashes and an entire evening of sales transactions could be lost in seconds. This is a major blow for any business, especially on a busy night. About six months ago, we had another computer issue due to a power outage, but this time I was not worried, because no transaction is ever stored on my system – everything is processed through Merchant Warehouse's virtual terminal in real-time, ensuring reliable, secure and accurate transactions. Every credit card transaction was accounted for that night and we were up and running in no time."

"The exclusive partnership that we have with Merchant Warehouse for integrated credit card processing allows us to provide our customers with the best product and prices possible," said Daniel Kurland, developer of PointOS. "Our partnership also brings cost savings straight to us, which enables us to provide our customers with free technical support, the lowest priced software, and free updates. If we did not have this exclusive relationship, we would be faced with higher fees so this is a huge benefit to our customers and our bottom line."

Merchant Warehouse's secure payment gateway provides merchants and partners with a unique, value-added payment processing solution that leverages familiar, user-friendly interfaces for all types of business needs and environments. The ready-to-integrate payment processing solution is ideal for developers, as it provides a secure, PCI compliant credit card processing solution.

With the new integrated system, merchants can process, batch, and add gratuity entirely from the PointOS environment. Additionally, merchants can run pre-authorizations on credit cards when a tab is opened, make dynamic adjustments to credit card transactions such as refunds, voids and gratuity, and setup a daily auto-batch.

"We are always looking to provide continued value to small and mid-sized businesses and the consumer," said HenryHelgeson Co-CEO of Merchant Warehouse. "This integrated solution brings unmatched reliability and cost-savings to the end-user, as well as added value to the point-of-sale vendor. We see great opportunities with this partnership and solutions like PointOS in the future."

About Merchant Warehouse
Since 1998, Merchant Warehouse has set the standard for credit card processing by guaranteeing competitive pricing in merchant accounts, software, equipment, and providing dedicated, high quality customer service. Over 80,000 merchants later, the company continues to lead the industry with groundbreaking technology initiatives: MerchantWARE; BINsmart; and MerchantWARE Mobile. Merchant Warehouse has been named the ETA 2009 ISO of the Year, Business Solutions' Best Channel Vendor for 2009 and is a two-time recipient of the Boston Business Journal Pacesetter Award. Merchant Warehouse co-CEO, Henry Helgeson, was also named Ernst & Young Entrepreneur of the Year 2009 for New England. The company is committed to community and charitable involvement. For more information, please visit http://merchantwarehouse.com/ or follow us on Twitter at http://twitter.com/MWarehouse.

About PointOS
PointOS was founded in 2006 by bar and restaurant veterans with one simple goal; to provide a full featured and easy to use point of sale software package to the hospitality industry at an affordable price. PointOS has used its vast experience and knowledge to create a product that exceeds the needs of bars, clubs and restaurants. The company's POS software is largely built on the suggestions of the end user and through constant monitoring of customer feedback, they are always adding new features that will fit the needs of the company's loyal customer base. For more information, please visit http://www.pointos.com/index.cfm.

SOURCE: Business Solutions Magazine