Massive Growth For POS ISVs

Growing as an ISV presents a myriad of challenges. When you've got a handful of customers, it may be easy for you to handle the support. But what happens when you have hundreds of customers? Thousands? How can you support the POS hardware that accompanies your software? Should you support the hardware? How can your sales force reach a nationwide or even global audience? In its five years of doing business, Monsoon, Inc., a POS ISV, effectively has doubled in size each year and has had to find answers to these questions. Here's what it's done to handle its growth. Used with permission from Business Solutions magazine