The retail cash drawer evolved from a basic wooden box with a bell to a metal box to a secure, intelligent device that keeps track of currency amounts by cashier and transaction and helps retailers improve their operations. One of the biggest benefits of intelligent drawers is loss prevention.
Cash loss, or shrinkage, is an ongoing major challenge for retailers. In 2017, it amounted to 2 percent of retail sales globally, or $100 billion. Common causes are errors in pricing, mistakes in manually making change at cash registers and outright theft. It’s not an easy problem to solve because even alert, honest retail employees can make mistakes.
At APG Cash Drawer, we talk to retailers about their cash management challenges so we can support their businesses and address pain points. This is one of the reasons APG developed the SMARTtill® Intelligent Cash Drawer. The SMARTtill® Solution has the ability to reconcile the drawer/till balance to the POS application’s transaction log after every transaction.