January 2014 Issue Table Of Contents

Featured Articles

• Placing All Bets On Workforce Management
• Mobile, Omni-Channel At The Crossroads Of Opportunity

Case Studies

• Edge Out Competitors With A Complete Cloud-Based Mobile Solution
• Cloud Retail Software Brings Retail Win

Tech Trends

• Why SMBs Could Be Your Greatest BDR Sales Opportunities

Reality Check

• Is 2014 The Beginning Of The End?

Best of BSMinfo.Blog

• Dropbox' Move Into The Enterprise: Your Worst Nightmare Or Killer Opportunity?
• The Right Way To Keep Good Salespeople
• Today's Modern Retailer Requires A Modern Solutions Provider
• 2 Reasons SMBs Need Your Managed Services And Security Help Now

Guest Opinions

• Convenience Stores' Small Footprint Doesn't Mean Small Technology Needs
• What MSPs Need To Know About The Latest HIPAA Rules
• The ABCs of Video Management