News | January 12, 2017

iVend Retail Will Release Its Great Omnichannel Expectations 2016-2017 Shopper Survey Report At The National Retail Federation (NRF) Retail's BIG Show

iVend Retail will release its Great Omnichannel Expectations 2016-2017 Shopper Survey Report at the National Retail Federation (NRF) Retail’s BIG Show. iVend Retail is exhibiting in Booth #4343 at the convention and expo from Jan 15- 17, 2017, in the Jacob K. Javits Convention Center in New York.

The Great Omnichannel Expectations 2016-2017 Shopper Survey asked 1,000 North American consumers what they expect from retail shopping experiences and how they feel about changing practices — valuable information for VARs and other solutions providers that need to monitor trends and consumer adoption of technology. 

iVend Retail’s report is filled with more insights on shopper expectations and behaviors on topics including:

  • Consumer opinions of retail data collection
  • The importance of consistent online vs in-store experiences
  • The efficiency of buy online, pick up in-store processes
  • Looking for a better price even after a purchase is completed


These insights can also help you advise your retail clients on wise technology investments that address consumer expectations.

“Retailers need information to steer their businesses toward profitability, and in a time of constant change, it’s difficult to gauge how to meet shoppers’ expectations,” explained Paula Da Silva, Vice President of Sales for iVend Retail. “For the second year, we conducted our survey to provide retailers with insights that can help them refine in-store processes and choose the right retail systems that will help them deliver what customers want.”

iVend Retail, a Microsoft Gold and SAP Software Solution and Technology Partner, is demonstrating its retail management suite at the NRF BIG Show to show how an integrated system can help deliver the connected retail experiences their customers expect.

You can demo iVend Retail on hardware courtesy of partners Star Micronics, HP, Elo, and Heckler Design. iVend Retail’s new North American reseller partner, SalePoint is also demonstrating the retail management solution at the event.   

iVend Retail welcomes prospective North American partners to meet with them at the event. Register here: