Magazine Article | June 12, 2015

How To Put The Pieces Of The Managed Services Puzzle Together

By Bernadette Wilson

The right tools, recurring revenue, the right clients, unique service offerings, and planning add up to success as a managed services provider.

The problem with the break-fix business model is every month you start over at zero.

Karl Palachuk, owner of Small Biz Thoughts and author of Managed Services in a Month and Managed Services Operations Manual, challenged VARs attending Business Solutions’ Retail IT VAR Of The Future conference to consider what adopting the as-a-Service business model could mean to them.

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