By Erin Albertson, ConnectWise
Any security leader must be able to provide a standard for due care and help to build a comprehensive security program that is good for the entire business. This is no easy feat. With increased threats and security breaches becoming more sophisticated and pressured to be compliant, it comes as no surprise that security is today’s top buzzword. With all the security buzz on the minds of business leaders, we see an increase in demand for security initiatives. However, as leaders at small to medium-sized businesses look to their in-house staff to implement, they are discovering a lack of skills and resources to build the proper IT infrastructure to keep them secure. With the ease and greater benefits of outsourcing today, it’s creating more opportunities for their trusted managed service provider (MSP) to fill the demand with an as-a-service offering. It’s no surprise that managed security is growing at the highest rate of all Technology-as-a-Service, at a compound annual growth rate of 17%.
Often, we hear that MSP clients assume security is included as part of the standard of services already provided to them. We have also uncovered through interviews that organizations and MSPs alike often have a hard time getting their users to adopt better security practices, even simple ones to implement, like multi-factor authentication and password policies. One thing they all have in common, however, is that they want to be better at security.
Let’s start by stating that achieving ‘better security’ is all about the layers of security that can be established to protect the organization, its users, and most of all, its data. We also conclude that there is no ‘security bliss’ where all levels have been laid, and there is no longer any risk.