News Feature | February 18, 2015

Field Service IT News For VARs 2-18-15: IT Services And The IoT

By Cheryl Knight, contributing writer

Field Service Predicted To See M2M And IoT Growth

In the news,  the Internet of Things (IoT) relies on IT services to function and a good mobile solution can help a company create a more dynamic field workforce.

The IoT And The Importance Of IT Services

An article for CIO Insight, “How the Internet of Things Relies on IT Services,” covers how IT services  play an important role in helping systems supporting IoT devices function properly. According to the article, while the IoT can connect a workplace like never before, making sure it is properly maintained and kept up and running is an important consideration for all companies.

How Mobility Can Create A Smarter Field Service Workforce

A Business 2 Community article discusses how mobile solutions can help create a smarter field workforce. According to Aberdeen Group research, more than 80 percent of field service organizations are using a mobile strategy to help empower their workers to make decisions in the field based on real-time information received through mobile devices.

New Field Service Management Market Report Released

Analyzing adoption trends on a worldwide basis for the field service management market is just one of the subjects of the report, “Field Service Management Market by Solution (Work Order Management, Schedule and Dispatch, Inventory Management), by Service, by Deployment Type (Cloud, and On-Premise), by User Type (SMBs and Enterprise), by Industry Vertical & by Region - Global Forecasts to 2019” by MarketsandMarkets. The report claims that by 2019, the field service management market should grow to $3.52 billion.

What To Consider About Mobile Solutions + CRM Software

While many businesses are adopting mobile software solutions to help streamline their communications with field operatives, among other benefits, a Business 2 Community article talks about the downside to the customer relationship management software used in such systems.

Field Service IT Talking Points

Standards for fleet data best practices will be improved upon by a newly formed industry body. Business Car has more on the matter.

Fleet Owner talks about the due diligence fleet owners must perform when selling their businesses. The article discusses how due diligence can provide an idea of how much a company is worth.

One important factor when it comes to a fleet is whether a company should lease or buy their vehicles. A Business Car Manager article goes into more detail about which is the right choice.

For more news and insights, visit BSMinfo’s Field Service Tech Center.