News Feature | July 25, 2014

Field Service IT News — July 25, 2014

By Amy Taylor, contributing writer

Field Service IT News

In the news are the next wave of driver scoring technology, GPS technology integrated in to the soles of technicians’ shoes — and the possibility that GPS is gathering TMI.

The Next Wave Of Driver Scoring Technology

Commercial Carrier Journal says that the next wave of driver scoring technology appears to be video-based risk management systems. In addition to using engine, GPS, and sensory data, these systems show the conditions inside and outside the cab that caused a risky event to occur. This allows fleet managers the ability to quickly determine the root cause of poor performance and coach drivers on how to improve.

Wearable Technology Brings GPS Tracking To The Soles Of Shoes

SlashGear reports on a new development in wearable technology that puts GPS tracking in the sole of a shoe. GTX launched GPS SmartSole, a waterproof insole that hides wireless technology under your heel. With a maps-based geofencing system, the foam insert is a quadband cellular modem with a preloaded SIM that will work anywhere in the world.

GPS Tracking Flirts With Privacy Claims

Idaho Business Review says that tracking employees via GPS might generate too much information. Employers must be clear about information obtained on employees and should limit any tracking to work hours and legitimate work reasons, otherwise an invasion of privacy claim options in.

M2M Benefits The Everyday Workforce In The Field Service

Business Solutions Magazine delves into how M2M applies to the everyday workforce. Machine-to-Machine (M2M) technology is enhancing field service and the customer experience necessary for clients with better business intelligence, higher customer engagement, more efficient business processes, and stronger innovation. This year, the revenues from M2M services are expected to reach $4 billion.

Field Service IT Talking Points

Utility Products Magazine highlights the necessity of training field service techs how to deal with counterfeit parts. Counterfeit parts can potentially cause safety hazards and endanger lives and any electronic gadget or equipment is vulnerable. Reports show that approximately 80 percent of bogus items across all industries come from China and many fakes are undetectable to average field service personnel.

Fleet Owner explores “How e-commerce may drive rate increases.”

Business News Daily reports on “10 Maintenance Management Software Programs to Consider.”

For more news and insights, visit BSMinfo’s Field Service Tech Center.