News | October 25, 2016

Epson And Cirra Systems Enable Easy Food Ordering At University Of Utah New Lassonde Studios

Students Benefit from Convenient and Fast Food Service Though Kiosk Ordering

Recently Epson America, Inc., a leading supplier of value-added Point of Sale (POS) solutions, and Cirra Systems, developer of the Tavlo restaurant management system (RMS), announced that Chartwells, a school foodservice management contractor, has successfully installed Epson receipt printers to support kiosk ordering at the Lassonde Entrepreneur Institute, an entrepreneurial studies program that houses 400 of the brightest students in a brand new housing/teaching/collaboration facility on the University of Utah campus.

Along with Tavlo’s RMS, the installation includes Epson’s OmniLink TM-T88V-DT intelligent printer and the TM-U220 receipt printer, both stationed in the kitchen, as well as three Epson TM-m30 receipt printers--one for each of the three kiosks.  The OmniLink TM-T88V-DT acts as the device hub and with its embedded PC with VGA output drives kiosk applications to communicate directly with the Epson slave/receipt printers. OmniLink’s ePOS™ Print and Server Direct Print technology provides seamless communication between the receipt printers and mobile devices anywhere in the Lassonde studios.

“We wanted an ordering system that made it easier and faster for the students to order,” said Dallas Balzly, Chartwells' director of dining. “We also feel that this system will speed up our service and increase accuracy.  And since we already had great success in using Tavlo and Epson printers in another location at the University of Utah’s campus, this was an easy choice.”

The Lassonde Studios building features a 24/7 café where the Tavlo POS runs three self-order kiosks. Food orders are sent to the Epson receipt printers in the kitchen for preparation. The students pick up their order when their name is called. Cirra Systems will also provide an app that will let students tie in to this system from their rooms. 

“Sending the orders directly from the kiosks to the Epson Omnilink printer significantlly cuts down on errors,” said Jim Ngo, president of Cirra Systems. ”Tavlo's reliability, accuracy and ease of use allowed the Lassonde café to eliminate order takers altogether.  Epson delivers the perfect receipt printers to make the food ordering process go smoothly.”

“With Tavlo’s RMS, Cirra Systems makes students’ food ordering experience a lot easier,” said Tom Kettell, director Commercial Channel Sales at Epson. “Tavlo delivers managed services through a simple, browser-based interface, so the café staff can deliver the best and smoothest service possible.”

About Cirra Systems
Headquartered in Park City, Utah, Cirra Systems has developed the cloud-based Tavlo Restaurant Management System to improve restaurant efficiency, reduce errors and drive revenue through online sales and marketing. The solution integrates a POS system, customizable website, online ordering, employee timekeeping and CRM tools in a single package. Its browser-based POS enables seamless access on tablets, laptops, kiosks and other mobile devices, ensuring fast and effective tableside ordering and kitchen order delivery.  Tavlo is entirely cloud-based, written with HTML5, and runs from any browser on any device:  Kiosk, laptop, tablet or even a phone. Tavlo is compatible across Windows, Mac, iOS or Android platforms. For more information, visit

About Epson America, Inc.
Founded in 1975 and headquartered in Long Beach, CA, Epson America, Inc. is the U.S. affiliate of Japan-based Seiko Epson Corporation, a global manufacturer and supplier of high-quality technology products that meet customer demands for increased functionality, compactness, systems integration and energy efficiency. For over 40 years, Epson’s advanced technology has been at work in millions of POS systems around the world. Today Epson’s Business Systems Division continues to bring industry-leading, open architecture, smart technologies to the point of service.

Source: Epson America, Inc.