Case Study: Enterprise Reporting Integration: Chedd's Gourmet Grilled Cheese

By DinerWare

Chedd's Gourmet Grilled Cheese needed an enterprise reporting system that integrated with Dinerware, their chosen restaurant point of sale system. Dinerware was selected because of its reliability, stability and easy core functionality, and for its flexibility that enables easy third party integrations. The enterprise reporting tool, dinePoint™, provides detailed data about business sales and key operational data.

Established in May 2003 and founded in Denver, Colorado, Chedd's Gourmet Grilled Cheese is a fast casual franchise that offers dine-in and carry-out. Each location offers between 25 - 45 seats and specializes in build-your-own grilled cheese sandwiches and includes soups and sides like homemade- style Mac-n-Cheese as well as daily specials. Each location has one Dinerware POS terminal per store.

Chedd's continues to expand and, as new franchises come online, the founders need to closely review individual locations and the overall health of the business. Timely, accurate data and communications tools are critical to the company's operations and growth.