NetEnrich Enterprise Elite Services EES are designed to provide solution providers with a comprehensive suite of remote infrastructure and desktop managed services for enterprise clients with a large IT footprint or sophisticated technology solutions. NetEnrich services are performed 24x7, 365 days a year by experienced, certified technicians, who use enterprise-class technologies and follow proven ITIL processes to ensure continuous uptime for servers, infrastructure applications, custom applications, Database, Storage, network devices, and desktops.
24x7 monitoring of critical IT infrastructure.
Preventive maintenance is performed for updates, changes, and performance-intense services during non-peak periods to eliminate client business impact.
Solution providers set SOP standards for the review of incoming alerts and initial execution. Detailed reports reveal work performed.
Incoming alerts are reviewed and immediately remediated by NetEnrich. If required, we coordinate with Vendor tech support2 on your behalf.
All alerts are updated in Autotask and Connectwise PSA tools. NetEnrich will support published RMM tools, platform or infrastructure hardware used by our partners and their clients.
Download the data sheet below.