EMV Migration Solution Helps Kiosk Software Provider Achieve EMV Compliance

The Challenge

Consumers have come to expect the freedom to conduct a payment transaction at their own convenience and on their own terms – whether on a tablet, mobile phone, at work in front of their PC, or at a kiosk. While the origins of kiosks pre-date any connected device – more sophisticated kiosks are a growing trend and business – particularly in-store. Kiosks are increasingly used to enhance and support the independent customer experience whether buying or browsing, and in some cases, even welcoming the up-sell (e.g. consider when you’re asked to upgrade your airline seat to business (economy) or first class at the airport check-in kiosk). The ability to ensure convenient yet secure card acceptance on such kiosks, especially in unattended environments (e.g. an unmanned parking kiosk or a Redbox movie rental kiosk), is key to enhancing the overall  payment experience and opening up new potential revenue streams. As the U.S. market is in the process of migrating from magnetic stripe cards to the EMV chip card standard by October 2015, adding EMV ready payment functionality within a kiosk is a relatively new process. For kiosk operators, migrating to EMV can be a complex, long, and costly process without the guidance and technical support of an EMV experienced technical partner.

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