6 Critical KPIs Each Of Your IT Clients Should Know

By Brian Sutter, Director of Marketing, Wasp Barcode Technologies

As your IT clients companies evolve, it’s vital that they stay attuned to key performance indicators (KPIs) that mark growth areas within their operations.

KPIs are important because they essentially tell you how the business is doing. As a small-business owner, your clients are likely focused on keeping the production line going or creating new products, but they might think there isn’t time for metrics.

The truth is, the inventory metrics they can track now will become a powerful resource that could take their businesses to the next level.

Different metrics are important for different types of businesses. So help your clients carefully measure the unique ones that will have an impact on a company’s success.

The following are important KPIs to note across industries.

1. Inventory Accuracy

Tracking inventory is a crucial part of keeping operations afloat. Inventory is not just finished goods; it also includes raw materials and works-in process (WIP). The carrying cost of too much inventory wastes money on storage or spoilage costs, insurance, etc. If you have too little inventory, you risk lost sales due to the inability to deliver on orders. Small business owners must keep inventory levels correct to avoid those problems. A medical supply company, for example was able to enhance tracking and save money after moving from manual inventor tracking to an inventory tracking solution.

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