Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can be a daunting exercise in any IT environment. Yet the job must be done. Server downtime and its high associated costs impact both productivity and ROI.
What if your firm could reduce the amount of time and money spent on manual, back office client responsibilities? How would you redeploy your suddenly free assets and staff?
Perhaps you could put more effort into building client relationships or research and development. Or both.
To make such dreams a reality, we built something unique: Through our blend of services that make up our Continuum tool set for Remote Monitoring and Management (RMM), we added a 24x7x365 Network Operations Center (NOC).
With this action, Continuum is the first company to offer a Remote Monitoring and Management platform integrated with NOC Services.