Magazine Article | March 15, 2016

Complementary Services Create "Stickier" Relationships

By Rohan Mani, Director, Channel Sales, Harbortouch

By offering various add-on services to your merchants, you can deliver more value to your clients while improving your bottom line. This breadth of service also creates “stickier” relationships that result in a more stable customer portfolio and better long-term profitability for your office. In short, the more of your services that a customer is using, the less likely they will be to leave you.

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