Cognigen Networks Launches Data & Communications Support With Introduction Of Enhanced IT Services
Cognigen Networks, Inc., the Seattle area based Internet-enabled marketer of communications services and certificated reseller, recently announced having signed a highly promising marketing agreement with Enhanced Communications, Inc. of New York to market the new "Enhanced IT Services" solution via Cognigen's network of over 130,000 agents.
The Enhanced IT Services solution provides a 24/7 year round support service for computer workstations, servers, network devices and Microsoft Windows based operating systems. The Enhanced IT Services solution is geared towards the small to mid-sized business and professional consumers, and their commonly used applications.
"Obtaining top quality data and communications support has often been difficult for small businesses. Small to medium sized businesses including the professional consumer and home-based business professional are all but ignored by the larger service providers, explained Alfredo De La Fe, president of Enhanced Communications, Inc. "Our goal with this new service offering is to deliver to the small business and professional consumer, at an aggressive price, the same enterprise level of service and support that large organizations enjoy."
Mr. De La Fe continued, "All Enhanced IT Service plans include access to a helpdesk, staffed 24/7 by networking and software professionals. In addition the service plans incorporate proactive monitoring, remote support, pre- scheduled preventative maintenance and anti-virus software and support."
"We are very enthusiastic about the Enhanced IT Service offerings and feel they will produce unprecedented value for our customers and a profitable revenue stream to our agents," said Kevin Anderson, Cognigen's founder and acting director of agent operations.
About Enhanced Communications, Inc.
Founded in 1993 and based in New York City, Enhanced Communications is a full service communications service provider specializing in the implementation and support of voice and data networks, equipment and infrastructure. Enhanced Communications provides enterprise class service to small and medium sized businesses. Independent customer satisfaction surveys show that Enhanced's overall customer satisfaction is among the highest in its field. The company serves a number of New York's most prominent organizations and institutions as well as hundreds of small to medium sized businesses. For more information, visit the company's website at www.enhancedcommunications.com or call 800-964-7477.
About Cognigen
Cognigen Networks, Inc., based in metropolitan Seattle, Washington, offers a wide range of telecommunication services and related technology products via its Web site, http://www.cognigen.net. Cognigen's robust marketing engine harnesses distribution channels featuring a prominent Internet presence, a network of independent agents and several affiliate groups, each having their own customized Web site. Cognigen's agent initiated sales as well as those generated directly off its main website are fulfilled via proprietary software utilizing the Internet. The Company sells as a master agent or certificated reseller the services of industry leaders such as Time Warner Cable, New Edge Networks, Vinculum Communications, AccuLinq, Inphonic Cellular, ShopForT1- Telarus, IBN Tel, Pioneer Telephone, OPEX, PowerNet Global and UniTel. Cognigen is authorized to operate as an interstate and international carrier under Section 214 of the rules of the Federal Communications Commission and is regulated by some forty-four state public utility commissions as a reseller of interstate and intrastate long distance telecommunications services. Since September of 1999, Cognigen has sold, on behalf of its vendors and for its own account, services and products to approximately 870,000 customers worldwide.
SOURCE: Cognigen Networks, Inc.