Channel Transitions: How Providing Payment Processing Solutions Can Benefit Any MSP

By Bernadette Wilson

If you aren’t a retail IT VAR, is there any benefit to providing payment processing solutions? Yes, according to Walker Thompson, director of alliance management of Mercury Payment Systems, and Mercury partner Hunter Allen, CEO of Cervion Systems, who spoke at Business Solutions’ Channel Transitions VAR/MSP Executive Conference on June 4 at the DoubleTree Newark Airport.

In a question-and-answer session with BSM editor in chief Mike Monocello, Thompson presented an overview of payment processing for solutions providers at the conference, as well as how it can mean a boost in revenue. Thompson pointed out payment processing is now virtually all electronic, requiring tech solutions and providing opportunities to sell solutions.

For retailers, restauranteurs (“restaurateur” is the preferred spelling), or any of your clients that accept payments, smooth transactions mean happier customers.  “The more you’re enhancing the customer experience by making that processing transaction work — and work well when you’ve secured the network — you’ve made them a happy client, and you’ve made their consumer or their patient happy also,” Thompson said.

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