By Dan Troup, Vice President, WW Sales Enablement, Nuance Communications
As organizations move toward digital workflows and traditional printing continues to decline, resellers and dealers are promoting managed print services (MPS) as a way to drive growth. With MPS, businesses can simply turn the entire process of office printing over to a third-party service provider to reduce overall printing costs and optimize the entire print environment. For channel companies, the ongoing nature of MPS allows for recurring conversations and more touch points with the customer, which results in an improved, mutually beneficial relationship.
But while typical MPS engagements start with a focus on reducing print costs, the real value of MPS comes from helping customers drive productivity through improved business processes. Ultimately, the goal of any managed print engagement should be to create the most efficient and effective document workflow environment. Here are three major challenges your customers are facing that can be addressed by MPS:
- Runaway Printing Costs. Organizations are looking to gain control over their print equipment, consumables, replenishment, repair, and IT operating costs. MPS software provides activity tracking and analysis capabilities for all printing, photocopying, faxing, and scanning to identify improvement areas and cost savings.
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