By Neal Bradbury, Senior Director of Channel Development, Intronis MSP Solutions by Barracuda
Advancing technologies, increasing service requirements, and a high demand for engineering talent are making it harder for managed services providers (MSPs) and IT solutions providers to fill open positions within their organizations. With pressure building, many are leveraging their distribution, peer, and vendor relationships to meet the need for skilled workers, while others are promoting from within and training; hiring for other qualities and then training; or, avoiding hiring at all until the right combination of skills emerges — anything to avoid putting an “almost capable” body in the chair. Why? Because hiring the wrong talent is a waste of time, money, and resources.
Regardless of how they go about hiring and attracting the right talent, MSPs and IT solutions providers should put a formal vetting process in place and ensure they are among the “best places” to work. That’s easier said than done and requires the business owner and executive team to take a step back and self-assess. Here are some things to consider...
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