Automating The Processing Of County Government Jury Questionnaires

California's Orange County Superior Court (OCC) has been a FileNet customer since 1989. In addition to helping Orange County manage the reams of documents generated by its court cases, the FileNet Image Manager system is used for the storage and retrieval of jury questionnaires, onepage documents that every juror must complete before entering the jury pool.

With 300-500 questionnaires to process every day, manual data entry is a tedious, timeconsuming project. Operators are required to capture name and address information, marital status, age, occupation, employer information, California driver's license number, and other data, important to managing the jury pool.

OCC was a longtime user of FileNet Capture, but they found that it did not have the capabilities to capture machine print, checkbox information and barcodes, all of which are featured on the questionnaire.

Seeking to reduce input time and lower data entry costs, Orange County installed Datacap Components, running inside a FileNet Capture Professional 3.1 system at its Irvine, California processing center.