Article: Increase Your ECM Profitability With Managed Services

Managed services is the new buzzword sweeping through the IT channel. In Business Solutions alone, the term ‘managed services' was the topic of more than half a dozen articles in 2007 (e.g. June's "Are You Ready To Sell Managed Storage Services?" and July's "Lead The Managed Services Revolution"). However, while most of you have probably heard of managed services, few of you could probably provide a clear definition of exactly what managed services are. Even if you could piece together a definition, it's doubtful your description would mirror that of your peers. Used with permission from Business Solutions magazine