Case Study: A Matter Of Taste

By Avaya Inc.

"In our business, quality of communications is very important because we work closely with customers to determine what should be offered in their machines. In selecting our telephony system, Avaya's proven reliability was the most important differentiator. Beyond that, we were pleased to find a solution that could grow with us and supply advanced capabilities that would improve our business processes and enhance our customer service."

A Matter of Taste (www.amotservices.com) is a family-owned upscale food business that provides café-style fresh sandwiches, salads, entrees, and other high-quality meal/snack items via modern automated equipment installed at hospitals, schools, businesses, and other organizations in the Los Angeles area.