Featured Articles
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3 Tips For Increasing Customer Loyalty
2/27/2019
Boost your customer service performance by improving these internal processes.
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7 Timely Tips For Planning A Successful New Year
1/29/2019
As with any great endeavor, you can’t expect to grow your business without a strong plan in place. Perhaps you want to add new products, services, or business lines to the mix. Maybe you are trying to tap into new markets, or maybe you want to sell more to existing customers.
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6 Tips For Building Vertical Market Expertise
12/20/2018
With competition increasing and pricing pressures cutting into margins, many of you have opted to target vertical markets and applications in order to differentiate yourselves and tap into more lucrative lines of business.
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Finding The Best Backup Approach For Your Customers
11/26/2018
On-premise or cloud – what are the pros and cons for your clients?
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Making The Case For Unified Data Protection
10/19/2018
The security landscape is changing, and customers need solutions that can protect them against attacks. They also want a more automated approach to data reliability. Cybersecurity and data recovery shouldn’t be addressed separately. A unified data protection solution that combines cybersecurity with data backup and recovery resources working together seamlessly to quickly identify potential threats and safeguard data simultaneously.
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Now Is The Time To Make The MSP Transition
9/25/2018
A well-researched, gradual transition to managed services is best – but don’t wait too long.
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The Increase In Cloud Platform Cyberattacks Could Be Good News For VARs
8/31/2018
As more companies shift their IT infrastructure, data, and applications to the cloud, the need for reliable cloud security has become more acute. Fact is, the cloud has increasingly become a target for cyberattacks, as criminals follow the data from on-premises servers to cloud platforms.
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Everything You Need To Know About Phishing
7/23/2018
Low-tech security strategies are a vital part of protecting customers from email-borne threats.
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8 Tips For Building Stronger, More Profitable Vendor Relationships
6/28/2018
For many resellers, vendor relationships don’t extend much beyond the contract signing and some initial training. That may be fine for some product lines, but if you aren’t fostering a closer working relationship with a vendor, you’re probably leaving money on the table.
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Best Practices For Cross-Selling And Upselling To Your Customers
5/22/2018
Most VARs are aware that cross-selling and upselling can boost their revenue, but not as many put the required effort into executing this type of program.