Solutions providers share how they handle customers who need to finance projects and how it reinforces their role as a trusted advisor.
This MSP’s (managed services provider’s) decision to become MPS-certified paid off when it landed a six-figure project with the Major League Baseball (MLB) Network.
Not only is selling managed print services (MPS) a good way to earn incremental and recurring revenue, it’s one of the best ways to keep competitors away from your customers.
Whew! What a month it’s been. Since I last wrote this column, I’ve done a bit of traveling, written a fair amount, had tons of phone calls, and done a lot of reading. Despite the variety of tasks, there was a common theme that presented itself. One that is directly related to you.
I’ve been writing for a while now about taking the important and necessary action of expanding your line card beyond the core technologies you currently sell. Never has there been a time when this was more important. Evaporating margins are one thing, while increased competition is another. In either case, many reading this article need to change their businesses to survive.
By showing the value of managed print services (MPS), an imaging and information services provider wins a large MFP install with a similar MPS printer deal to follow.
What an exciting time to be a VAR, integrator, or MSP! Sure, there are a lot of changes occurring — both from a technology and vertical-specific perspective — but the bottom line is that whoever is willing to adjust to the changes is going to reap the rewards. Following are some mistakes (or examples of not adjusting) that can threaten your business in 2013.
One of the challenges I often hear about from retail IT VARs regarding switching to a managed services model is coping with the way money flows into their company. Many of you are used to getting large lump sums of money for your work as opposed to the smaller steady stream associated with recurring revenue models. The large lump sum might help in the short term and actually be a necessity to keep your business afloat, but a steady stream can be the key to a more profitable and stable company if you make the transition. Keep that thought in mind for a minute.
I read an interesting story recently about how an editor at Gizmodo had his digital identity stolen. The hacker gained access to his Twitter account, his Gmail account, and — with the help of a simple Amazon account hack — his Apple account. After the security breach, the hacker deleted the victim’s Gmail account, posted messages on his Twitter account, and even went so far as to remotely wipe out his MacBook, which contained more than a year and a half of family photos that weren’t backed up anywhere else.
During last month’s RSPA RetailNOW 2012, one message was repeatedly hammered home by speakers and roundtable panelists: The world of retail technology is changing, and those who don’t change with it will be left behind.