White Papers & Case Studies

  1. Five Lessons About Disaster Recovery From Hurricane Sandy
    12/15/2014

    Four managed service providers (MSPs) in the path of Hurricane Sandy recently learned some grim lessons about disaster recovery and business continuity. All four were able to recover and restore their clients’ data, despite the intensity of the storm and its widespread damage.

  2. The Perfect Prescription: Backup & Recovery In Health Care IT
    11/26/2014

    Of all the vertical industries of interest to the channel, few hold more broad promise and greater opportunity than health care. Thanks to new targeted products, evolving standards of care and an increase in federal government incentives, the health care IT market is witnessing substantial spending growth.

  3. ConnectWise Evolves Their Sales Quoting Process And Grows One Product’s Sales By 3,328%
    11/18/2014

    ConnectWise is an enterprise software company serving the unique needs of technology companies such as IT solution providers, system integrators, and software developers. In the last 10 years, ConnectWise software has become the premier business operating system for technology companies and the company has experienced rapid growth that required an efficient sales team to maximize on their market potential. As everyone at ConnectWise pushed full-steam ahead, the sales quoting process was lagging behind.

  4. Data Projections Creates ‘100% Better-Looking’ Sales Proposals
    11/18/2014

    Texas-based company, Data Projections provides businesses, schools and governmental agencies with audio-visual solutions and collaboration tools ranging from video conferencing for conference rooms, board rooms and classrooms to network operating centers.

  5. Unified Power Charges Up The Quote And Proposal Cycle
    11/18/2014

    Quosal Helps Unified Power Produce More Professional Quotes in Less than 30 Days.

  6. The Essential Guide To Managed Backup
    10/27/2014

    The cost for each day of downtime for an SMB is a staggering $12,500 1 . That is a price tag that few small business owners can afford to pay and is the reason that managed service providers need to make sure they have a strong backup offering for their customers. Even a couple of hours downtime could cause your customers to experience lost revenue, lost customers and the permanent loss of data.

  7. Systems Integrator’s Choice Of Cloud Backup Solution Leads To Growing Recurring Revenue Stream
    9/15/2014

    As a soup-to-nuts provider of IT support and managed services, DataServ Corp. caters to the needs of small to mid-sized companies from two to 100 employees in the Midwest market. DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services, depending on the client.

  8. Building Higher IT Business Continuity In The Face Of Disaster
    8/27/2014

    Most disasters strike when you least expect them. Some – like hurricanes – give you more warning. But in either case, it’s a real problem if disaster brings your business to a grinding halt. Forces of nature, malicious acts, or even a simple mistake can have a long-lasting negative effect on your business. This idea paper offers some first steps and follow-up steps you can take to upgrade your disaster preparedness.

  9. Why You Need Backup And Disaster Recovery
    8/13/2014

    Let’s get this out right here at the beginning: at some point down the road, your data is going to be in danger. It could be a machine error. It could be a virus. It could be a tornado the size of Nebraska. But sooner or later, you’re going to be in a situation where you’re at risk of losing some or all of your data.

  10. The Top 5 Sources for Lead Acquisition
    8/7/2014

    From CEOs who aren’t using marketing to grow their business, we often hear the same reasons why: lack of time, lack of money, not sure where to start, stuck in the technical part of the business, wearing too many other hats, the list goes on and on. Coupled with not knowing where to start, the category of not having a list to actually market to, is a major complaint that we’ve heard from many an IT business owner. It makes a lot of sense really. You can have access to all of the content in the world, but if you don’t have any leads to actually market to, then there’s no point in marketing.