As a membership association, RSPA relies heavily on input from its members in order to meet the needs of the organization as a whole. By Gabby Coor and Amber Murdock
In some ways, the needs of every type of restaurant customer are the same, whether they’re enjoying a meal on the premises or off-premises. For example, customers who are dining in or ordering food for delivery or takeout always want food that looks and tastes great. However, each type of restaurant customer has different priorities that you must keep in mind when designing workflows so you can provide great experiences and top-notch restaurant customer service across the board.
Restaurant operators must remain on top of trends if their operations are to remain competitive, whether they’re related to food, business — or technology. Here are three new restaurant technology trends to watch as 2017 draws near.
With new federal overtime laws taking effect soon and minimum wage changes on the horizon for many, restaurateurs and retailers are crunching the numbers to understand the impact the new rules will have on their businesses. If the numbers aren’t adding up to show profits, you may be looking for ways to operate more efficiently to counter the rising cost of labor.
If you’ve been at any of your competitors’ restaurants lately, you may have noticed mobile Point of Sale (POS) systems and solutions. More and more restaurants are deploying mobile POS after realizing the many benefits it offers.
Howard O. Whistler was an NCR salesman and Sweda district manager turned independent dealer. By Amber Murdock
Overtime compensation has long been an issue for resellers. By Bob Goldberg, RSPA General Counsel
Cash management and retail innovation were among the hot topics during the Paris Retail Week 2016 show in mid-September. APG representatives attended the event, which drew more than 48,000 show-goers and about 1,000 companies.
The cyber security threat to small and medium businesses is growing at an alarming pace. By Austin Justice, Vice President, Justice IT Consulting and ASCII Group Member Since 2015
We can’t help but get numb to the number of security attacks in the news over the past few months with Large Enterprises making for a particularly attractive target. However, you’re just as vulnerable and more likely to get hit when you’re a small business. By Mauricio Bayon, president, Bayon Technologies Group and ASCII Group Member Since 2016