Industry Insights

  1. Warning: Headache-Inducing Hiring Advice Ahead
    10/31/2016

    When an article is headlined 5 Interview Questions Every Recruiter Should Ask, it’s pretty much a guarantee I’m setting aside the next several minutes to read it. But before you click on this link to read the article I’m referencing, I implore you to not ask these five questions. Do not accept this article as a best practice — unless you want candidates to recreate the scene in the photo that accompanied the article. The candidate looks like she’s thinking, “Are you people kidding me?”

  2. RSPA President’s Note – October 2016
    10/26/2016

    Well, they say that everything is bigger and better in Texas. By Kelly Funk, President, RSPA

  3. Preparing To Deliver: RetailNOW 2016’s Exhibit Hall Delivers A Big Dose Of Disruption
    10/21/2016

    With Kelly Funk’s emphatic plea to the RetailNOW audience to deliver in order to dominate fresh on the mind, the 2016 RetailNOW show floor opened on Monday, August 1 with a flood of show goers pouring through the doors of Longhorn ABC. By Amber Murdock, RSPA

  4. Common MSP Pricing Mistakes
    10/21/2016

    When a new MSP opens, the owner has a list of tasks to conquer: business licensing, insurance, sales appointments, marketing, and cash flow. With the excitement of new customers and the flurry of activity, how to price the services is the furthest thing from conscious thought.

  5. Is Your Website A Lead Gen Machine?
    10/20/2016

    The buyer does not care about you or your business. It's true, buyer behavior has changed drastically. They buyer has all of the power. So how do you reach this new buyer? The answer is right in front of you - your website. On this webinar we talk through actionable ways you can start attracting your target audience to your website.

  6. RSPA Membership Meeting Highlights
    10/19/2016

    As a membership association, RSPA relies heavily on input from its members in order to meet the needs of the organization as a whole. By Gabby Coor and Amber Murdock

  7. Secrets For Winning Over Any Type Of Restaurant Customer
    10/17/2016

    In some ways, the needs of every type of restaurant customer are the same, whether they’re enjoying a meal on the premises or off-premises. For example, customers who are dining in or ordering food for delivery or takeout always want food that looks and tastes great. However, each type of restaurant customer has different priorities that you must keep in mind when designing workflows so you can provide great experiences and top-notch restaurant customer service across the board.

  8. Restaurant Technology Trends To Watch In 2017
    10/17/2016

    Restaurant operators must remain on top of trends if their operations are to remain competitive, whether they’re related to food, business — or technology. Here are three new restaurant technology trends to watch as 2017 draws near.

  9. Control Rising Labor Costs From Overtime Laws And Minimum Wage Increases With POS
    10/17/2016

    With new federal overtime laws taking effect soon and minimum wage changes on the horizon for many, restaurateurs and retailers are crunching the numbers to understand the impact the new rules will have on their businesses. If the numbers aren’t adding up to show profits, you may be looking for ways to operate more efficiently to counter the rising cost of labor.

  10. Why Your Competitors Are Using Mobile POS in Their Restaurants
    10/17/2016

    If you’ve been at any of your competitors’ restaurants lately, you may have noticed mobile Point of Sale (POS) systems and solutions. More and more restaurants are deploying mobile POS after realizing the many benefits it offers.