Industry Insights
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40 Years Of ASCII – Here’s To 40 More!
11/27/2023
To help celebrate ASCII as the ‘original’ IT community for North American MSPs, we spoke with 11 members of the organization’s leadership team, asking each one question about ASCII and their time there. Here’s what they had to say.
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ASCII Insight: MSPs Share Their Thoughts On Client Relationships
10/2/2023
In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about what an MSP needs to do to ensure strong, fruitful client relationships.
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“POS” Is No Longer A Four-Letter Word In The MSP Community
9/20/2023
Many managed services vendors, who once rejected the retail vertical because it was a strange, new world to them, are now eager to enter our space and have already gained traction in pockets.
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“We Have To Be More Creative” Say Cannabis VARs & ISVs
9/20/2023
The cannabis industry's growth stagnated in 2022 and remains sluggish in 2023, leading VARs and ISVs to reconsider their investments in the sector, as discussed in a recent RSPA Cannabis Community meeting.
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It’s Show Season! ISVs Share Effective Event Strategies
9/20/2023
Trade shows are effective for recruiting retail IT software partners, with software executives discussing successful strategies at an RSPA Niche & Startup ISV Community meeting.
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RetailNOW 2023: Growth-Oriented VARs, Niche ISVs Form New Nucleus Of Retail IT Channel
9/20/2023
The RSPA's 75th Anniversary celebration at RetailNOW 2023 highlighted the industry's evolution over the years, with a focus on adaptability and resilience, featuring a growing presence of ISVs, VARs, and emerging technologies.
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What Do Vendors And ISVs Want From Each Other?
9/20/2023
At a recent RSPA Niche & Startup ISV Community meeting, vendor and distributor executives engaged in a lively one-hour discussion with software executives, exploring what each group wants from the other.
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ASCII Insight: MSPs Share Their Thoughts On What's In A Name
7/25/2023
In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about how they refer to themselves and why., as well as what that means for their business.
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The Single Best Security Feature To Offer And Why
6/27/2023
The truth of the matter is that many good MSPs provide the same network-level and hardware-level security. We’re all reading from the same book. To provide security above and beyond, we need to consider factors that may seem out of our control.
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What You Need To Know About Service Level Agreements
6/12/2023
In today's fast-paced business environment, service level agreements (SLAs) have become an essential tool for companies across various industries.