Value added resellers (VARs) have long been sought after as high quality distribution channels for point-of-sale (POS) manufacturers. Their high-touch interaction with end-users and expertise in end-to-end business management solutions have made them rising stars and ideal partners within the POS industry. Over the past few years, software developers and payments processing companies have also seen the light as they, too, have come to appreciate VARs’ distribution value.
There is a common misconception higher margins are one of the easiest ways to improve business performance. By Doug Smith, director, product marketing, retail and distribution, Epicor Software
Ineffective management of partner submitted claims contributes to a host of problems for manufacturers. By Alex Weinbaum, Computer Market Research
Cash is king year round, of course, but a pile of crisp, new currency isn’t the only trove of riches available to e-commerce merchants in the busy, holiday shopping season. Along with the immediate payoff of heavy sales, the rush of holiday customers gives e-tailers an invaluable flood of data that can continue to pay off into the future, potentially turning one-time shoppers into loyal, lifetime customers.
Each year, payment technology continues to evolve and introduce new solutions that disrupt the payments industry. From advances with payment processing products like point-of-sale hardware and terminals to new technology and security products, many innovations have changed the current state of payments. By Bill Lodes, EVP of Business Development and Strategy, First American Payment Systems
The EMV liability shift happened October 2015, yet 63 percent of merchants are still not EMV ready. The cause for much of this may be the perception of added expense or misconceptions about the ramifications. However, card present merchants that are not utilizing chip readers are losing out in a significant way.
When I became an ISV a little over 19 years ago, it was an exciting time to be in point of sale. DOS was starting to give way to Windows, creating many opportunities for clever guys like myself. I had realized several years earlier this shift would occur and used it to my advantage, creating a fully Windows-based POS before most companies had embraced the fact Windows wasn’t going away. Because the traditional competitors who had comprehensive DOS products had to essentially start from scratch, a level playing field was created in which a one-man operation had a fighting chance against established players.
At the NRF BIG Show this January, we guarantee you won’t be able to swing your show bag in a circle without hitting a vendor touting its IoT (Internet of Things)-enabled widget. The IoT has quickly moved from a futuristic concept to a worn-out buzzword in the retail industry — so quickly, in fact, many merchants haven’t had the time to fully grasp what the IoT is, much less why its important to the future of retail.
In my last 26 years of working in the retail IT industry, I have often had to explain the similarities and differences between small and large retailers’ software and hardware requirements when looking for a store management solution. By Afshin Alikhani
Like most women who have been in the channel for many years, Theresa Caragol, Principal at TCC Consulting & AchieveUnite, began her career at the first link of the channel food chain and worked her way up. Her story is a familiar one for numerous women in the channel. This is the second of a four-part series; click here for part one.