Technology is a two edged sword. On one side, the introduction of new applications, devices, and web services makes people’s lives and jobs easier and more productive. On the other, the increase in user mobility, the migration to faster data pipes and the exchange of more information open businesses up to new threats and increased susceptibility to cyber attacks.
Cybercrime is increasing at epidemic proportions, from consumers, to SMB organizations to large enterprises. According to avtest.org, an independent service provider of anti-virus research, more malware was found in the past two years than in the previous 10 years combined. From 2013 to 2014, new malware jumped just over 71 percent from 83M to 142M new strains being introduced. And it turns out Small to Medium Business (SMB) organizations are becoming the cybercriminal’s “sweet spot”.
From day one, Tegen, Ltd., based in the U.K., has focused its business exclusively on managed services. Established in 2002, the firm has quickly made its mark, landing top clients such as Pets Corner – which maintains 80 pet stores across England – and expanding its practice in size and scope.
Strati, a business unit of Adn Tecnologia (Adn), is a stand-out managed services provider (MSP) on a mission to make IT managers’ lives easier. With a ranking on the prestigious MSPmentor ® 501 list for two years running, the MSP first broke into managed services in 2010 when it aligned with SolarWinds N-able, the global leader in remote monitoring and management (RMM) and service automation software. Starting from scratch, the firm built a base of sustainable clients in just a few years’ time and quickly rose to become N-able’s first Super Elite partner in South America.
In Germany, where the managed service provider (MSP) market is just starting to take off, Oliver Kaspar, co-founder of Munich-based network and IT solutions provider Softbox, is ready to seize the opportunity. Founded in 1997 as an application development company, Softbox evolved to focus on IT in 2004, adding managed services into the mix a few years later.
Based in Hamburg, Germany, SeaFair IT is a unique IT services fi rm that supports more than 150 worldwide employees for its parent company, The SeaFair Group, an international logistics provider. The company also serves a growing number of external business customers throughout Germany and is eager to build on its success.
Precedent Technologies’ CEO Patrick Carley wanted to move his IT services business from good to great. Making the decision to become a managed services provider (MSP) was the first step. The second step was selecting the right remote monitoring and management (RMM) tools.
When Hurricane Sandy hit the East Coast shoreline on October 29, 2012, the devastation was immediate and widespread. More than 100 lives were lost and thousands of people were left homeless. The powerful storm wreaked havoc on 24 states, but did the most damage across New Jersey and New York, where Joe Ambrosole, president of Staten Island-based NetConnect and its sister company VISN IT, serves over 100 small to midsize business (SMB) customers.
In 2004, Daniel Butt made an early entrance into the emerging managed services market when he founded Danet Technology, a solutions provider focused on serving the IT needs of small-and midsize-sized businesses (SMB) throughout Sydney, Australia. With a customer-centric approach to service delivery, Danet Technology quickly secured clients in accounting, building, legal, medical and real estate industries, as well as a handful of nonprofits.
Dahill Business Solutions’ philosophy boils down to a simple motto: “You manage your business, we manage your technology.” It’s an approach that has served the company well since its founding in 1988 as a supplier of copiers, printers and other office equipment. Today Dahill, a wholly owned subsidiary of Xerox Corporation based in San Antonio, Texas, is a full-fledged provider of document management solutions and IT managed services.