Lawrence Reiber, co-founder and president of Tanda Technologies, describes how StorageCraft allowed Tanda Technologies to fully and quickly recover a client following a devastating fire and flood.
Whether you want to conduct a webinar, tradeshow or open house, the Events Guide for MSPs and VARs ebook will show you how to profit from events large and small.
Businesses with multiple locations, call centers, complex call requirements, and extensive feature customizations often require a more sophisticated and expensive business communications system. But what about the average, single-location small business with less than 10 employees and relatively simple call requirements? They also deserve the same access to advanced unified communications (UC) features, with the versatility and affordability of a leading-edge VoIP business solution.
One of the biggest challenges vendor managers (VMs) face today is dealing with growth and change. The reality for many is that vendor relationships often take years to build and nurture. These relationships are established on a foundation of signed agreements, established SLAs, and trust. This collaboration is beneficial until you get to the point where your growth trajectory accelerates and you find yourself needing to scale operations at a rapid pace, thus placing the vendor in a position of being unable to meet your needs or perform at the required level.
Are organizations completely ready to stop cyberattacks? A research survey details the security perspective of IT decision makers in the U.S., UK, and Australia on resourcing, preparedness, and management effort expended on cybersecurity by small and mid-sized businesses.
IT security has become a high-stakes game that stretches the resources and skills of many organizations. Firms struggle to keep up with an ever-changing threat landscape as the pool of available security professionals continues to shrink. The SMB customer is particularly vulnerable, competing for talent against larger firms with greater resources and a broader ability to recruit and retain the best people.
SLPowers is a leading provider of cost-effective technology solutions that make companies more agile, flexible, and productive by strategically aligning IT with business objectives. Expert builders of technology solutions, they specialize in storage, secure infrastructure, and virtualization. This case study explains how and why the firm chose its cybersecurity product.
Managed services providers (MSPs) should not underestimate the importance — and core business worth — of establishing an ongoing service relationship with clients. The consistent, long-term revenue stream these relationships enable MSPs to significantly boost the valuation of their businesses. The business-critical nature and customization of the services MSPs can offer their clients combine to reduce churn, maximize customer retention, and boost MSP profits.
A managed services provider (MSP) works with a medical billing company to upgrade from servers to a private cloud and virtualization.
eFolder has found that, despite the clear demarcation between the needs of “casual” users and working professionals, especially in security and collaboration, many businesspeople still select consumer-grade file sync services because they don’t understand the key differences between consumer-grade and business-grade file sync solutions.