The IT landscape has shifted a lot in recent years. No one would argue that Office 365 is one of the hottest products to hit the cloud market in a long time. There is definitely a great opportunity for Managed Service Providers to teach SMBs about the potential of Office 365 and the new benefits it has to offer.
The explosive growth of software as a service (SaaS) is one of the great stories of the modern world economy, and it has proven the tremendous power of the Internet as a transformative technology. SaaS is continuing to grow at a healthy clip—well into double digits—and conversations with IT buyers representing small to medium-size businesses (SMBs) suggest the future holds more of the same. Sixty-nine percent of survey respondents expect to increase their use of cloud-based technology in the next three years.
CompTIA's 6th Annual State of the Channel provides an overview of the size, shape and growth factors of the information technology (IT) industry's indirect channel.
The security industry is once again on the edge of significant market shifts. This is a familiar position for an industry that, within just a few decades, already weathered substantial core technology and business moves. The growing-pain-laden steps from analog and closed circuit to digital and network-based technology have moved the industry forward in countless ways. The migration has been remarkable and is continuing to accelerate.
A recent study named cloud-based backup and recovery as the No. 1 cloud service for new revenue-growth potential for Managed Service Providers (MSPs). Yet for some MSPs seeking to grow managed services revenue, finding a cost-effective way to deliver these services can present hurdles. Researching, sourcing, procuring and designing the infrastructures needed to securely offer backup services can be expensive and time consuming.
To a vendor, this question is the bread and butter to a productive and healthy channel network; an indirect sales funnel that is tried and tested to produce results, infiltrate diverse marketplaces and contribute to long-term b2b partnerships. But long before the program is designed and incentives are offered, vendors need to recruit companies with the competence, determination, and resources to earn your reward.
A stark reality facing today’s businesses is the never-ending threat to cyber-security and a strategy for how to combat it. An even greater concern is damage to corporate image, consumer trust, loss of revenue, liability to customers, and the ever-increasing statutes imposed by lawmakers and agencies who point the finger at businesses for failure to take responsibility for preventing data theft.
The managed services model brings solution providers recurring revenue, deeper client engagement, and greater business stability. But the transition requires careful planning and execution to avoid pitfalls such as underpricing services, picking the wrong technology, or failing to properly communicate the change to customers. In this roadmap, we outline 10 best practices for resellers to follow when transitioning to managed services—while keeping data protected throughout the process.
Recently, the Lloyd Group was looking to move its services to the cloud. The MSP was evaluating various cloud-based tools and learned about cybersecurity provider Webroot, recalls Bill Goldin, director of technology at the New York metropolitan-area company. What initially attracted Lloyd to Webroot was the lightweight nature of the vendor’s antimalware solution.
IT solutions providers interested in adopting managed services should not fall prey to common myths about the transition.