Managed Services Executive Commentary
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Everything You Need to Know About EHS Software
3/14/2017
Environmental, Health, and Safety (EHS) software acts as a database-driven enterprise to help EHS managers handle key components of regulation and compliance. Let’s take a closer look at what EHS software is and what you need to know about it. By Jessica Foreman
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5 Tips To Manage A Customer-Centric Service Catalogue
3/13/2017
Providing your customers sufficient and correct information to do their jobs is vitally important. So, when serving your users through the use of an online service catalogue, there is a great deal you need to take into account in managing expectations properly. By Nancy Van Elsacker Louisnord, president, TOPdesk US
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The Importance Of Business Outcomes In The Evolving IT Space
3/10/2017
Convergence is forcing VARs and MSPs to evolve and offer a more complete package. Customers today are looking for more out of their technology, and partners unwilling or not equipped to deliver that risk losing business to competitors that can. By Adam Dawson, Marketing Communications Manager, TBI
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Why Manufacturers Are The New Solutions Provider
3/9/2017
Your channel partners are no longer an extension sales team. If this comes off as a contrarian point of view, you’re right — this disconnects from conventional thinking.
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The First Person To Attempt To Swim The English Channel And What It Has To Do With Sales
3/8/2017
Tragically, no one knows the name of the first who tried to swim the English Channel. As folklore goes, he made it halfway to France, figured he couldn’t continue, then turned around and swam back to England. He did not get the recognition, success or glory that would’ve been his had he completed the swim. By Gil Cargill, Sales Acceleration Coach
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5 Reasons To Make The Move To Managed Services
3/6/2017
Discussion around simplicity, security, and service are dominating the MSP marketplace, bringing more demand and attention to managed IT services. At the same time, continued advancements in IT automation, integration, and all-in-one platforms — combined with a growing number of well documented how to guides, pitfalls to avoid, and best practices to adopt — are fueling a managed services transition for channel partners.
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Partners To The Rescue: How To Protect And Educate Clients From Insider Threats
3/2/2017
As dedicated, go-to technology resources, VARs and IT service providers are in a unique position to help their clients stay ahead of an increasing vulnerability faced within organizations today — the invisibility factor of insider threats. By Isaac Kohen, Teramind
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Top Ways To Profit From Network Assessments
3/1/2017
Network assessment is a unique and effective discipline under the network security umbrella. A network assessment tool doesn’t simply monitor a network the way RMM software does. By Mark Winter, Vice President of Sales, RapidFire Tools
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5 Ways MSPs Can Become Trusted Cloud Advisors
2/28/2017
Cloud adoption among SMBs is on the rise. A recent survey by Techaisle projects that, by the end of this year, the penetration of Software-as-a-Service (SaaS) applications among SMBs will reach 94 percent, up from 73 percent in 2016. By Neal Bradbury, Senior Director of Business Development, Intronis MSP Solutions by Barracuda
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3 Cloud-Based Security Services Every MSP Needs To Offer
2/27/2017
Today’s businesses face an IT environment where proprietary information and confidential client data must be secured against ever-escalating attacks and evolving vulnerabilities. By Ellen Jennings, CEO, BEI