Ransomware is a terrifying reality for organizations today. We’ve all heard the horror stories. Hospitals that have seen their systems crippled and been forced to pay millions to rebuild in the aftermath of ransomware attacks. Police departments suffering the consequences of both paying or not paying ransoms, demonstrating these attacks to be a crime that authorities cannot protect themselves from, much less others. It’s become clear that ransomware can affect organizations of any size, in any industry.
The managed services market got its start as early as the 1990s as the recurring revenue business model sparked a new era of change in the technology industry. As managed service providers (MSPs) emerged, the market for their offerings grew, and it is expected to reach $193 billion by 2019, at a Compound Annual Growth Rate (CAGR) of 12.5%, according to Markets and Markets.
Success in the cloud means more than the right technology. In today’s ever-changing business climate, channel partners must develop multiple strategies that incorporate different platforms, pricing and compensation plans and knowledge about both IT and business drivers—all in the name of finding a competitive advantage.
As competition in the MSP space continues to grow, it can exert downward pressure on MSPs’ pricing models and profit margins.
Working in the cybersecurity world, I’ve noticed a lot of grandiose messaging from many security vendors lately, particularly in the wake of the recent #WannaCry ransomware malware attack .
Now that cloud computing is more widely utilized by small and midsize businesses (SMBs), it is crucial for organizations to grasp ways they can maximize cloud-deployment solution benefits while minimizing the risks of moving traditional, on premise equipment such as servers to the cloud.
One of the most dynamic components of our services offerings is security. Not only is it ever-changing, but there are countless variations and forms of protection we need to be aware of and be providing to our clients. When you then consider the number of software manufacturers in that security space, it can become overwhelming and confusing as to how to approach security for your clients.
The Internet of Things (IoT) is a powerful business tool, opening new doors to connectivity, data, and efficiency. However, as IoT grows and becomes more common, the risks also increase.
Currently, an untapped opportunity exists for channel partners — one that will create a higher value exchange with customers and position businesses to take advantage of the cloud: outsourcing.
As a solution provider selling into the contact center space, you’re aware of how omnichannel communications has been addressed thus far.