Editor's Notebook
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CharTec Academy: It’s All Just A Math Problem
6/17/2011
By Gennifer Biggs, security, storage, and managed services editor
During the opening keynote at the CharTec Academy held in conjunction with the grand opening of its new facility on June 16 to 17, CEO Alex Rogers talked about flat-fee pricing as key to managed services success. Each time he talked about it, several partners questioned the impact of unique tech situations — high-end, high-maintenance devices, etc. — that could lessen their profits if they took the flat-fee, parts replacement, "just take care of it" approach that Rogers recommends. His answer: It's all just a math problem. So what's that really mean? -
CharTec Academy: Show Me The Value
6/17/2011
By Gennifer Biggs, security, storage, and managed services editor
I had the chance to talk to both longtime CharTec partners and first-time academy attendees during my visit to the master MSP’s facility in Bakersfield, Ca. During the academy, CharTec partners hear from CEO Alex Rogers on his experiences as an MSP the last 18 years, as well as from members of the CharTec team on their areas of expertise. So what do attendees think? -
CharTec Academy: Team Effort Behind Success
6/17/2011
By Gennifer Biggs, security, storage, and managed services editor
In an IT community known for its collaboration and integration, it’s no secret that CharTec’s academy includes presentations from several of its vendor partners, including Doyenz, MSP Leads, new partner Level Platforms, and long-time collaborator Reflexion. I had the chance to chat with two of those vendors, and learn a bit more about where they fit into the CharTec offering. -
CharTec Academy: Ten Things I Learned
6/17/2011
By Gennifer Biggs, security, storage, and managed services editor
On Wednesday, June 15, CharTec, a master MSP that offers both a full Hardware-as-a-Service (HaaS) solution and a unique monthly training program dubbed the CharTec Academy, welcomed more than a 100 partners and multiple vendor partners to its newly expanded facility. The CharTec building, which also houses the company’s managed services practice, ARRC Technologies, has nearly doubled in size, and offers a look at every solution CharTec offers. Founder and CEO Alex Rogers welcomed the group on Wednesday night with a Polynesian-style celebration that included a baby zebra (the CharTec logo), fire dancers, and a pig roast. On Thursday, the focus shifted to work, and Rogers presented to the group about the value of CharTec and shared his experience as an MSP in business for nearly 20 years. Mixed in that presentation were 10 tips I’d like to share with you. -
Ingram Micro Cloud: Can Cloud Change The Role Of RMM?
6/7/2011
By Gennifer Biggs, security, storage, and managed services editor
Among the announcements at the Ingram Micro Cloud Summit was the addition of several cloud vendors. One name stuck out to me, namely because I consider the vendor’s tools to be managed services products, not so much cloud tools. I had an inkling why Ingram Micro was adding to its managed services offerings as part of the cloud announcements, but I wanted to chat more about with the vendor, N-able Technologies. -
Ingram Micro Cloud: Cloud Beyond Managed Services
6/7/2011
By Gennifer Biggs, security, storage, and managed services editor
To tie up the general session on the first day of the Ingram Micro Cloud Summit, Keith Bradley, Senior EVP and President, Ingram Micro NA tackled the impact of cloud across the channel and Ingram Micro. -
Ingram Micro Cloud: Video In The Cloud Is A New Frontier
6/2/2011
By Gennifer Biggs, security, storage, and managed services editor
So much of the chatter around cloud computing comes in the form of solutions around hosted email and backup/disaster recovery. But what about other technologies being fueled by cloud's flexibility and performance? During the Ingram Micro Cloud Summit held June 1-2, Guido Jouret, CTO of Cisco's Emerging Technologies Group and VP/GM of the vendor's enterprise video group, shared his opinion. -
Ingram Micro Cloud: Gartner Forecast For Cloud
6/1/2011
By Gennifer Biggs, security, storage, and managed services editor
Lead analyst for Gartner, Tiffani Bova, took the stage on the first day of Ingram Micro’s Cloud Summit, following the event’s intro session with Renee Bergeron, VP of managed services and cloud. Bova covered her usual amount of territory — a lot — and left the audience with some words of wisdom: “We are at an inflection point. The sky isn’t falling; cloud just another delivery model. But it is an inflection point nonetheless.” -
Ingram Micro Cloud: Monetizing The Cloud
6/1/2011
By Gennifer Biggs, security, storage, and managed services editor
During the opening session of the Ingram Micro second annual Cloud Summit, held June 1 to 2 in Phoenix, Renee Bergeron, VP of managed services and cloud computing for Ingram Micro, delivered a strong message about the opportunity around cloud. “The focus of this summit is monetizing the cloud,” she stressed. “We are here to share strategies with you about using the cloud to grow your business and your profits.” -
Best Channel Products: Vote For Your Favorite Today
5/27/2011
Don't miss your chance to vote in the Business Solutions Best Channel Products annual survey. Take a few minutes to support your top vendor partners by voting. The full results will be showcased in the August issue of the magazine.
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