One of the best — and often missed — opportunities for increasing your monthly recurring revenue is adding Unified Communications-as-a-Service (UCaaS) to your managed services offering.
This managed services provider is increasing its average project revenue by 25 percent by becoming a security expert.
This AV (audiovisual) systems integrator is finding new revenue streams by bundling professional services and preventive maintenance with its professional AV and digital signage offerings.
After years of suffering through high-stress, break-fix sales, a VAR transitions into managed services and is now projecting double-digit revenue growth this year.
The Business Solutions ASCII Group Special Edition, Keys To MSP Success From The ASCII Group, made possible through the partnership of Business Solutions and The ASCII Group, includes articles from ASCII members on topics such as transitioning to the managed services business model, entering new vertical markets, and expanding your business to offer new solutions.
A VAR lands a $21,000 networking, POS, and managed backup sale for a new restaurant.
Just prior to 2016 I spoke with a bunch of experts in the field of data collection and learned that many felt the Internet of Things (IoT) was the most over-hyped trend of last year. Understand, this is coming mostly from vendors who always have high hopes that a trend is going to take off and become a boon for business.
There’s a nice mix of winners in this year’s POS hardware category. In a category containing 77 vendors, there were some repeat winners (CRS, Epson, and Touch Dynamic) as well as some new winners (Datacap Systems, Harbortouch, and Posiflex).
In a field of 47 companies, HP, Intel, and Lenovo repeated their winning strategies and once again made our list. This year, Citrix and IBM joined the winners’ circle. Whereas last year all winners had highest scores in the product reliability category, we see a mix of high scores this year.
Here are the lessons learned as a managed IT security provider updated the antivirus software for a 130-endpoint customer.