Quest Software/PacketTrap

Company Overview

PacketTrap is an end-to-end business management platform that combines professional service automation with remote monitoring and management. PacketTrap MSP, part of Quest Software, is now integrated with PacketTrap PSA! MSPs can access a single console to manage business processes, job scheduling, technician management, CRM, service requests and billing and invoicing. PacketTrap MSP is a comprehensive remote monitoring and management solution that delivers server, application and network management solution for service providers to use across customer environments.