Why Being Real Is More Important Than Being Right

By Mark Matthews

It’s unbelievable how time flies when you are the owner of an IT managed service provider. It seems only yesterday that I started by myself in a 500 sq. ft. garage and now ATG-IT has 17 employees working out of 6,000 square feet. Five years ago, we reached 25 years in business. We had been mostly successful, growing sales and profit year over year, having only the odd blip now and then. We didn’t have a significant churn of customers as they were mainly happy.