By Ashley Ogilvie, IT Glue
Does documentation ever seem like a daunting task that’s missing a clear starting point? We get it. With so much crucial information to document, it can be difficult to nail down how to do it. However, the key to mastering your documentation is to first master the use of documentation templates. Not only is a documentation template going to increase company-wide consistency and save you a ton of time, but it’s going to help you get started.
Think of a documentation template as your essential guide for documenting all of your data and SOPs. When your entire office is making use of templates, your documentation will be consistent. This not only makes it easier to document, but to use the documentation later on to enhance your team’s productivity. The best part? IT Glue has done a lot of the work for you.
The Structure of IT Glue
The structure of IT Glue is designed, and regularly updated, with your needs in mind. We know that every end user is different, and therefore every IT service provider has different needs and requirements for their documentation. Core Assets are assets that all IT providers work with and whose structure changes little. Flexible Assets allow you to create the specialized documentation that you need. Our templates for Flexible Assets provide a great starting point.