In the IT business today if all you do is sell product, you’re at a severe disadvantage. Customers would rather do business with a trusted advisor that can tailor IT services to their needs and help with strategic business decisions, not just a product supplier.
So if you don’t already offer services, it’s time to change that. You should prepare a plan, and in doing so, check off a list of considerations to ensure your approach is well-defined, addresses your clients’ needs, and aligns with your business capabilities.
With that in mind, here are seven things you need to know before launching an IT services practice:
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