7 Things To Know When Launching An IT Services Practice

By Angel Pineiro Jr., Senior Vice President, Services at ASI Integration Services, and U.S. Chair for CompTIA’s IT Services and Support Community

In the IT business today if all you do is sell product, you’re at a severe disadvantage. Customers would rather do business with a trusted advisor that can tailor IT services to their needs and help with strategic business decisions, not just a product supplier.

So if you don’t already offer services, it’s time to change that. You should prepare a plan, and in doing so, check off a list of considerations to ensure your approach is well-defined, addresses your clients’ needs, and aligns with your business capabilities.

With that in mind, here are seven things you need to know before launching an IT services practice:

1. Know Your Goals. Not surprisingly, the first step toward IT services success is to set realistic business objectives. Skip this step, and you might as well forget about the whole thing. Show me a business without a strategic plan, and I’ll show you a business destined for failure.

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